Direct Sales Line: 289-720-2059
Service and Parts: 905-459-6040
  • September 19 2018, Bramgate Automotive Inc.

    Volkswagen Brand Service Manager



    Volkswagen Brand Service Manager

    JOB POSTING


    VOLKSWAGEN - SERVICE MANAGER - BRAMGATE VOLKSWAGEN, BRAMPTON, ON


    Bramgate Automotive Inc. is in business for more than 50 years. This an exciting time to be with us as part of our talented Service Team. Do you have a passion for customer service, the energy and enthusiasm to be part of one of the growing automotive service and sales teams in the industry?


    Position Summary:

    The Volkswagen Brand Service Manager position is responsible for overall operations and management of the Service Department and Technicians. The Service Manager’s primary responsibility will be to ensure high level of customer satisfaction through excellent customer process.

    Education, Skills and Experiences:

    This fantastic opportunity is suitable for an experienced, energetic, self-motivated, customer focused individual looking to take their career to the next level! Your experience in cars and your excellence in service:


    Duties:

    • Greet, interact and liaise with Service Advisors, Technicians, internal and external customers
    • Present and offer solutions to meet customer’s needs
    • Maintain all systems, procedures, and processes within the Service Department
    • Maintain high customer satisfaction always
    • Track performance of Service Advisors and Service Technicians
    • Meet monthly performance targets
    • Monitor and maintain high service level as per dealership and VW Canada
    • Good understanding of service department costs, efficiencies and profitability
    • Provide support, supervision, scheduling and training for all Service Department employees
    • Possess the ability to communicate and coach staff in a day-to-day operation
    • Hands on involvement and on floor presence, repair verification, quality control when required
    • Coordination of manufacturer warranty/recall customer contact, repair approval, parts acquisition and paperwork
    • Complete Work Order verification and analysis
    • Handle any escalations and customer concerns
    • Other duties as required

    Requirements:

    • Post-secondary education, college courses
    • Minimum 5 years Mechanical Automotive background/experience
    • 3 plus years in Service Management at an Import Dealer, preferably German manufacturer
    • Technician licence an asset
    • Must be able to liaison in a professional manner with manufacturer and customers
    • Strong CSI track record
    • Strong team player. Able to work congenially with other team members, with Technicians, and with those in other departments within the dealership
    • Valid G driver's license required. Driver’s abstract required
    • Able to operate manual and automatic drive transmissions
    • Willing to learn new skills and products features
    • Strong work ethics and customer service focus
    • Strong knowledge of store policies and procedures
    • Hands on involvement. Adaptable and flexible
    • Able to effectively communicate both verbally and in writing
    • Able to work well under pressure
    • Computer literate, including effective working knowledge of Reynolds and Reynolds, MS Word, Excel and e-mail

    We Offer:

    • Outstanding leadership and support
    • Professional training and processes
    • Significant advertising support to generate traffic
    • Aggressive pay package
    • Large customer base
    • Robust promotional plans
    • Benefit package available
    • Career advancement opportunities

    Please apply, in confidence, by sending your resume to careers@bramgateautomotive.com.


    We thank all applicants. Only those selected will be contacted.


    Bramgate Automotive Inc. is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.

  • July 26 2018, Bramgate Automotive Inc.

    Autobody Repair Technician - Bramgate Collision Centre



    Autobody Repair Technician - Bramgate Collision Centre

    JOB POSTING


    AUTOBODY REPAIR TECHNICIAN - BRAMGATE COLLISION CENTRE, BRAMPTON, ON


    Bramgate Automotive Inc. has been in business for more than 50 years. We strive to make every customer experience easy, efficient and enjoyable. If you are looking for a great career opportunity with a growing family-owned business and have the talent and passion to be a top performing ambassador we would love the opportunity to meet with you.

    Bramgate Collision Centre is affiliated with Bramgate Pre-Owned Centre, Audi of Mississauga, Audi Brampton and Bramgate Volkswagen. Our newly remodeled Collision Centre is a state-of-the-art facility with modern equipment and tools. Our commitment is to exceed our clients’ auto body repair expectations. We are seeking professionals who have outstanding work skills and are committed to developing lifetime clientele with a leading premium brand.


    Position Summary:

    The Collision Repair Technician is responsible for structural and intricate metal repairs, and will thoroughly disassemble, repair and reassemble each vehicle while playing a pivotal role to Bramgate Collision’s promise of speed, quality and customer excellence.


    Duties:

    • Inspect damage vehicles and initialize a repair plan process
    • Dismantle and repair vehicles as per industry guidelines and standards of Bramgate Collision Centre
    • Possess the ability to repair body panels with rust and dent repairs
    • Remove, repair or replace interior trim, vehicle accessories and some electrical components
    • Measure, cut and replace sectioned body panels as required
    • Assess and repair structural damage of vehicles with the use of frame equipment
    • Advice customers/insurance on work performed, general vehicle condition and future repair requirements
    • Test performed repairs for quality assurance
    • Complete written documentation and time punch stamps for repairs
    • Other duties as assigned

    Education, Skills and Experiences:

    This fantastic opportunity is suitable for an energetic, self-motivated, customer focused individual looking to take their career to the next level!


    Requirements:

    • High School diploma, or post-secondary education
    • Valid Collision Repair Technician certification/license
    • 2-5 years of direct work experience in automotive collision repairs with luxury vehicles
    • Extensive knowledge of different automobiles and their service needs
    • Customer service skills. Exceptional verbal communication and presentation skills
    • Professional demeanor. Efficient problem-solving skills
    • Able to build and maintain lasting relationships with customers
    • Ability to learn new technology and repair and service procedures and specifications
    • Should be able to operate electronic diagnostic equipment
    • Ability to work individually and as part of a team
    • High level of integrity and work ethic
    • Must possess a valid driver's license
    • Up-to-date knowledge of collision repairs, auto body parts and their functions
    • Is able to work independently, managing his or her time and work flow

    We Offer:

    • Outstanding leadership and support
    • Professional training and processes
    • Large customer base
    • Benefit package available
    • Career advancement opportunities

    Please apply, in confidence, by sending your resume to careers@bramgateautomotive.com.


    We thank all applicants. Only those selected will be contacted.


    Bramgate Automotive Inc. is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.


  • July 18 2018, Bramgate Automotive Inc.

    Part-Time Greeter/Receptionist



    Part-Time Greeter/Receptionist

    JOB POSTING


    AUDI – PART-TIME GREETER/RECEPTIONIST - BRAMGATE VOLKSWAGEN, BRAMPTON, ON


    As a result of the tremendous popularity of the Volkswagen brand and the continuing growth of Bramgate Automotive Inc., we have openings for Part-time Greeter/Receptionist at our Brampton dealership. We are seeking professionals who have outstanding work skills and are committed to developing lifetime clientele with a leading premium brand.

    Bramgate Automotive Inc. has been in business for more than 50 years. We strive to make every customer experience easy, efficient and enjoyable. If you are looking for a great career opportunity with a growing family-owned business and have the talent and passion to be a top performing ambassador, we would love the opportunity to meet with you.


    Position Summary:

    The Greeter/Receptionist is mainly responsible for greeting customers who arrive at the Dealership in a professional and friendly manner, ensuring that they receive a prompt easy, efficient and enjoyable experience. They will also assist with Reception coverage providing a wide range of clerical and administrative duties. Duties of this position include, but are not limited to, answering the telephone and emails, greeting and supporting customers with all needs, and scheduling service and maintenance appointments. The incumbent requires previous experience working in a dealership setting with basic knowledge of vehicles and maintenance requirements.

    Education, Skills and Experiences:

    This fantastic opportunity is suitable for an energetic, self-motivated, customer focused individual looking to take their career to the next level!


    Duties:

    Greeter:

    • Greet customers entering the dealership in a prompt, friendly and professional manner
    • Personally, direct customers to the relevant department (i.e. introduce to Parts, Service etc.)
    • Offer all customers refreshments upon arrival through the Showroom or when circulating customer waiting areas
    • Make sure all customer waiting areas including the café are kept clean and stocked with refreshments and snacks
    • Note any re-stocking of refreshments and snacks required, bringing it to the attention of the Service Manager
    • Attend the daily Sales team meetings to be aware of appointments or other events
    • Coordinate between the BDC and Sales team for any e-leads or appointments made
    • Ensure an Sales Executive is assigned, prepared, and mirror hang tags are completed and handed off at least 30 minutes prior to appointment times
    • Record traffic of all people walking into the showroom/Sales department per Company procedures
    • Assign new walk-in customers to the next Sales Executive based on the rotation established for each shift by a Sales Manager
    • Other duties as required

    Receptionist Coverage:

    • Promptly answer telephone in a warm and inviting manner
    • Announce visitors according to Company procedures
    • Operate a multi-line telephone system, transferring calls to appropriate sales representative or department
    • Respond to emails in a timely manner
    • Coordinate and process customer payments, customer accounts, petty cash and cheque requisitions
    • Coordinate and processes all necessary documentation and payments for the service department
    • Perform various clerical and administrative duties
    • Distributes mail and coordinates all courier pickups
    • Organize, maintain, and coordinate Company records and files in their proper locations
    • Where necessary, assist in the compilation of data for various reports
    • Maintain the reception area in a tidy and presentable manner
    • Other duties as required

    Requirements:

    • High school diploma or equivalent
    • Office Administration diploma would be considered an asset
    • 2-5 years' of direct work experience as a Receptionist in a dealership setting
    • Cashier experiences
    • Able to write simple correspondence, including memos, letters, etc.
    • Knowledge of vehicles, equipment, and/or services offered
    • Strong knowledge of Microsoft Office products, including Excel and Word
    • Able to maintain filing systems and basic database
    • Superior telephone manners and strong interpersonal skills
    • Strong customer service orientation

    We Offer:

    • Outstanding leadership and support
    • Professional training and processes
    • Large customer base
    • Benefit package available
    • Career advancement opportunities

    Please apply, in confidence, by sending your resume to careers@bramgateautomotive.com.


    We thank all applicants. Only those selected will be contacted.


    Bramgate Automotive Inc. is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.

  • July 17 2018, Bramgate Automotive Inc.

    Volkswagen Sales Executive



    Volkswagen Sales Executive

    JOB POSTING


    AUDI – VOLKSWAGEN SALES EXECUTIVE - BRAMGATE VOLKSWAGEN, BRAMPTON, ON


    Are you looking for the boost to take you to the next level? We invite you to join our thriving organization which is growing and moving ahead. VW Canada has just successfully launched the all new 2018 Atlas SUV, as well as the highly anticipated redesigned 2018 Tiguan SUV and the new 2019 Jetta.

    Bramgate Automotive Inc. is in business for more than 50 years. This is an exciting time to be with us as part of our talented Sales Team. Do you have a passion for customer service, the energy and enthusiasm to be part of one of the growing automotive sales teams in the industry?


    Position Summary:

    The Volkswagen Sales Executive position is responsible for the solicitation, development and booking of new business through effective sales techniques and relationship building with prospective and current customers.

    Education, Skills and Experiences:

    This fantastic opportunity is suitable for an energetic, self-motivated, customer focused individual looking to take their career to the next level! Your experience in cars and your excellence in closing sales:.


    Requirements:

    • Post-secondary education, college courses
    • 1-3 years of commissioned sales experiences
    • Vehicle sales experiences preferred
    • Valid G driver's license. OMVIC license preferred. Driver’s abstract required
    • Able to operate manual and automatic drive transmissions
    • Able to maintain a safe driving record
    • General knowledge of automobiles
    • Willing to learn new skills and products features
    • Strong customer service focus
    • Strong knowledge of store policies and procedures
    • Hands on involvement
    • Ability to work with little or no supervision
    • Adaptable and flexible
    • Able to effectively communicate both verbally and in writing
    • Able to work well under pressure
    • Computer literate, including effective working knowledge of MS Word, Excel, Social Media and e-mail
    • Strong work ethic and a positive team attitude

    We Offer:

    • Outstanding leadership and support
    • Professional training and processes
    • Significant advertising support to generate traffic
    • Aggressive pay package
    • Large customer base
    • Robust promotional plans
    • Benefit package available
    • Career advancement opportunities

    Please apply, in confidence, by sending your resume to careers@bramgateautomotive.com.


    We thank all applicants. Only those selected will be contacted.


    Bramgate Automotive Inc. is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.